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Abstract

RETAIL- A SERVICE MARKETER’S PERSPECTIVE

Ruchika Gupta

New Delhi, India

51 - 67
Vol. 1, Jan-Jun, 2016
Receiving Date: 2015-12-30
Acceptance Date: 2016-02-23
Publication Date: 2016-03-04
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Abstract

Retailing is all the activities involved in selling goods and services directly to final consumers for their personal, non-business use. The word retail is derived from the French word retailer, meaning to cut a piece off or to break bulk. A retailer buys goods or products in large quantities from manufacturers or importers, either directly or through a wholesaler, and then sells individual items or small quantities to the general public or end user customers, usually in a shop, also called store. Retailers are at the end of the supply chain. Marketers see retailing as part of their overall distribution strategy.


Keywords: retailing; marketing; product

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