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Abstract

E-Commerce in Rural India and Challenges

Smt. Manda Savithri

Assistant Professor of Commerce Nagarjuna Government College (A), Nalgonda, Telangana

326 - 330
Vol. No. 21, Special Issue 2, 2026
Receiving Date: 2025-11-30
Acceptance Date: 2025-12-31
Publication Date: 2026-01-07
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http://doi.org/10.37648/ijps.v21i02.048

Abstract

E-commerce in rural India is experiencing a boom, which can be attributed to the increasing use of internet and smartphones as well as the digital initiatives undertaken by the government. This growth has created new markets for local artisans and farmers, but it is also confronted with challenges such as inadequate infrastructure (roads, power), low digital literacy, a lack of trust in online transactions (which favours cash on delivery), language barriers, and the need to adapt platforms to meet local needs. In order to fully unlock its potential, it is necessary to place an emphasis on digital skill training, localized content, and improved logistics. E-commerce, or the buying and selling of products and services on the Internet, is fast changing India's economy, especially in the country's rural regions. With a focus on the significance of rising internet and smartphone penetration in opening up access to online marketplaces, this study delves into the main forces propelling India's booming e-commerce sector. This research, which relies on secondary sources including publications, journals, reports, and conference proceedings, shows that e-commerce is one of India's most dynamic and promising industries, with tremendous room for expansion. There has been a marked increase in investment in India's e-commerce sector, and experts believe that this trend will continue. The tendency is further highlighted in the joint study by ASSOCHAM and Forrester, which predicts that online sales would increase from $30 billion in 2016 to $120 billion in 2020, a 51% yearly growth rate. Rising demand for digital services, shifting consumer tastes, and government programs to bring internet access to underserved regions are all factors propelling this growth.


Keywords: rural; low digital literacy; industries


References
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