Smart Governance: AI-Driven Public Services for Future India
T S. Rajani
Lecturer in Political Science
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http://doi.org/10.37648/ijps.v21i02.003
Abstract
Governance in the modern era is witnessing a paradigm shift, driven by the rapid rise of Artificial Intelligence (AI), data analytics, and digital innovations. In India, where public administration faces challenges of scale, diversity, and resource constraints, AI offers unprecedented opportunities to enhance efficiency, transparency, and inclusiveness. Smart governance refers to the integration of advanced technologies into public systems to deliver services that are citizen-centric, timely, and accountable. Through AI-powered tools such as predictive analytics, machine learning, natural language processing, and robotics, governments can modernize decision-making, automate administrative processes, improve resource allocation, and ensure effective last-mile delivery of services.
Keywords:
Governance; AI; citizen-centric; administrative
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