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Abstract

Future of ERP: AI-Driven Transformation for Business Success

Venkata Surendra Kumar Settibathini

Principal Architect- ERP USA

212 - 225
Vol.19, Issue 1, Jan-Jun, 2025
Receiving Date: 2025-05-22
Acceptance Date: 2025-06-12
Publication Date: 2025-06-13
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http://doi.org/10.37648/ijps.v19i01.017

Abstract

Integration of artificial intelligence (AI) into Enterprise Resource Planning (ERP) systems is fundamentally changing corporate operations and competitiveness. Historically used to unify corporate operations like finance, supply chain, and human resources, ERP systems are now on the brink of becoming intelligent, flexible platforms able to react rapidly to evolving corporate needs. Apart from improving present operations, artificial intelligence (AI) technologies include robotic process automation, machine learning, and natural language processing are also projecting trends, avoiding disruptions, and customising user experiences. Artificial intelligence (AI) helps ERP systems go from reactive data processors to proactive decision-makers by spotting inefficiencies, demand prediction, and real-time market reaction facilitation. AI-driven ERP systems also enable hyper automation, the simplification of repetitive operations, hence releasing human resources for strategic projects. Edge computing, voice-activated commands, and self-healing software redefining user interfaces and system responsiveness. This change offers previously unheard-of operational agility, higher customer satisfaction, and better decision-making among other advantages. It also offers challenges such data quality management, cybersecurity risks, and the need for qualified workers. As businesses go over this paradigm change, strategic integration of artificial intelligence into ERP systems will be crucial for their security of competitive advantages and future-proof operations. This study investigates the development, benefits, challenges, and strategic orientations of AI-driven ERP systems in an environment going more and more digital, so establishing them as indispensable tools for long-term company success. ERP, or systems for resource planning, have long been indispensable for the seamless running of businesses in many different fields. Artificial intelligence (AI) is causing notable changes in ERP systems. This paper investigates how artificial intelligence affects ERP systems, corporate processes, decision-making, and success. By means of thorough investigation, we examine the main artificial intelligence technologies influencing ERP, successful implementation case studies, benefits and drawbacks, and developing trends influencing the upcoming wave of intelligent ERP systems.


Keywords: Future of ERP; AI-driven ERP; Artificial Intelligence; Business Transformation; Intelligent ERP Systems; Automation; Predictive Analytics; Digital Transformation


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