The Role Of Electronic Governance In Improving Entrepreneurial Banking Performance: An Exploratory Study On A Sample Of Iraqi Commercial Banks
Mohamed Khalil Bishara
Lecturer, Ministry of Higher Education and Scientific Research / Minister's Office
Anfal Hadi Jassam
Asst Lecturer, Department of Business Administration / Dijlah University College
Alaa AbdulKareem Ghaleb
Department of Business Administration / College of Administration and Economics / University of Baghdad
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http://doi.org/10.37648/ijps.v18i01.009
Abstract
The current research aims to test the impact that building electronic governance with its dimensions (digital transparency, electronic issue, electronic participation, and electronic auditing) has on the entrepreneurial banking performance in Iraqi commercial banks. The study attempts to answer the questions that express the problem of the study, including: Does the management of private banks realize the impact? What electronic governance brings about entrepreneurial banking performance. The study relied on a descriptive-analytical approach. The questionnaire was used as a measure of its variables. The relationship between them was tested by selecting a random sample. (80) questionnaires were distributed and were suitable for analysis, of which (73) were from administrators (department managers, division officials, officials). units) in the bank and ready-made programs (SPSS v25) were used. The results showed that the bank has electronic governance that banking performance is moving towards entrepreneurship, and that electronic governance has an impact on entrepreneurial banking performance. The most prominent recommendations were the necessity of bank management applying electronic governance to help them spread a culture of Transparency and disclosure to increase oversight of the bank's activities and adopt modern technological infrastructure to facilitate the application of electronic governance and improve the efficiency of banking work to achieve entrepreneurial performance.
Keywords:
electronic governance; entrepreneurial banking performance; Iraqi commercial banks
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