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Abstract

Organizational Excellence of Yarmouk Teaching Hospital According to Organizational Ambidexterity – Perspective Study of Opinions for a Sample of Their Doctors

Saif Ali Kamil

University of Fallujah, College of Administration and Economics, Department of Public Administration, Iraq

108 - 129
Vol.17, Jan-Jun, 2024
Receiving Date: 2024-01-27
Acceptance Date: 2024-03-01
Publication Date: 2024-04-13
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http://doi.org/10.37648/ijps.v17i01.010

Abstract

A current study aimed to identify role of Organizational Ambidexterity and its dimensions (investment, exploration) in improving organizational excellence in its dimensions (strategic planning, focus on the customer, focus on the work force, focus on operations, focus on results) in Yarmouk Teaching Hospital, and given the importance of the two variables investigated. From perspective of diverse approaches resulting from directing the various practices concerned with organizational prowess in improving their ability to improve their organizational excellence, as a multi-faceted goal and linked to goals concerned with treating patients and various health conditions after Iraq has become a country concerned with reverse health tourism that leads to damage to balance of payments and the migration of hard currency, problem was embodied in its main question (Was Yarmouk Teaching Hospital able to invest organizational ingenuity in improving its organizational excellence from a point of view of its doctors?), so that this question would be the starting point for a research goal that adopted the descriptive analytical method based on the questionnaire and prepared from scientific standards approved by previous peer-reviewed studies, to distribute On a sample of (92) of its doctors (consultant, surgeon, practitioner, senior resident, resident), final research sample after retrieving the questionnaire was a relative random size of (85), to be collected and analyzed via (SPSS V.28, SMART PLS V.4) program, as well as statistical methods. A appropriate result, so that practical analysis through data obtained by researcher from sample’s answers reaches most prominent result that enables hospital’s direction to improve its organizational excellence, and its dimensions of investment and exploration.


Keywords: organizational ambidexterity; organizational excellence; investment; strategic planning; focus on the workforce


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